Customer Relationship Management(CRM)


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Suggested List of Themes for Project Work
BY
Symbiosis Centre for Distance Learning

 Customer Relationship Management
  1.  Study of CRM practices for a whole seller / dealers.
  2.  CRM plan in electronic shop/Bank/Hotel/Retail Outlet.
  3.  Analysis of Scope for strengthening a CRM program in Organisattions.
  4.  Study of effectiveness of  CRM system in IT / ITES companies
  5.  The CRM system in an organization – a detailed analysis.
  6.  Role of IT in CRM practices of an organisation
  7.  Effectiveness of CRM measures of an manufacturing / service organisation
  8.  Customer Retention Strategies in a manufacturing / service organisation
  9.  Study /Analysis of CRM failure in an organization
  10. A study of Customer Satisfaction and Customer Delight in XYZ organisation.]
  11. Data Mining tolls in CRM
  12. Role of Regain Management in CRM

 PROJECT REPORT for  Bussiness Administration.
 PROJECT REPORT for  Financial Management.
 PROJECT REPORT for  Human Resource Management.
 PROJECT REPORT for  Supply Chain Management.
 PROJECT REPORT for  Operations Management.
 PROJECT REPORT for  Marketing Management.
 PROJECT REPORT for  E-Business.
 PROJECT REPORT for  International Business
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